Effective Date: January 19, 2025

We value your privacy. Your data, including your email and company name, is stored securely on DigitalOcean and Google Cloud. We do not snoop, sell, or monetize your data in any way. We use cookies for analytics and performance improvements. Third-party services like Recall.ai and Deepgram are used for specific functionalities.

Raise AI operates the https://getraise.ai/ which provides a real-time sales call assistant service (referred to as "Service" in this document).

This page is meant to inform visitors about our policies regarding the collection, use, and disclosure of personal information for anyone choosing to use our Service.

If you choose to use Raise AI, you agree to the collection and use of information as described in this Privacy Policy. We use personal information solely to provide and improve our Service. We will never share or sell your data except as explicitly outlined below.

• Email Address (via Google SSO)
• Company Name (provided through our signup form)

This information is used to manage your account and improve the Service.

When you use our Service, we may collect certain log data, such as:

• Your IP address
• Browser type and version
• The pages of our Service you visit
• Time and date of your visit
• Time spent on pages

We use this data for troubleshooting and improving the Service.

Cookies are small files stored on your computer or device. We use cookies to:

• Enhance your user experience
• Collect usage data for analytics

You can control or disable cookies in your browser settings. However, some parts of our Service may not function properly if cookies are disabled.

Raise AI relies on trusted third-party services to provide and improve the Service:

• Google SSO: For account authentication - https://policies.google.com/privacy
• Recall.ai: For audio transcription and analysis - https://www.recall.ai/privacy
• Deepgram: For real-time speech-to-text-processing - https://deepgram.com/privacy
• OpenAI: For data processing with LLMs - https://openai.com/policies/row-privacy-policy/

We only share necessary data for these providers to perform their tasks.

We prioritize the security of your personal information. Our Service uses:

• Data Storage: DigitalOcean and Google Cloud, with daily backups stored securely.
• Data Transmission: Encrypted connections (HTTPS) for secure data transfer.

While we strive to use industry-standard practices, no method of data transmission or storage is 100% secure.

Our Service may include links to third-party websites. We do not operate these sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party services you interact with.

We may update this Privacy Policy periodically. Changes will be posted on this page and take effect immediately. We encourage users to check this page regularly for updates.

If you have any questions about this Privacy Policy, please reach out to us:

Raise AI
Sandra Galik
Email: sandra.galik@getraise.ai